Understanding the Product Design and Development Process

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by Stephen Gould
January 27, 2022

Stephen Gould offers product development services for a range of retail and industrial products. Our team will guide you each step of the way through the process of designing, selecting materials, prototyping, and setting up a manufacturing program for your needs. We can help you get your products to market with confidence.

Full Service Product Development

It starts with an idea. A sketch on a napkin or a note on a whiteboard. But bringing an idea for a product to life is never as simple as it seems. Product development is an iterative process in which an idea is questioned, tested, pulled apart, and put back together until it’s ready to be brought to market.

Stephen Gould has steered numerous physical and digital products from idea to execution over the years. Our vast network allows us to offer turnkey product development and ensure that you have a dedicated team of experts alongside you from beginning to end. This guide provides a bird’s eye view of the highly collaborative product development process.

The Product Development Process

Every organization puts their own spin on the product design and development process, but in broad strokes, product development typically progresses through the following phases.

Ideation and Concept Development

Some products begin with extensive research into customer needs or the competitive landscape. Others start as a concept in search of a market. In the Ideation phase, all ideas are on the table and worth considering. The ultimate goal is to identify a concept that is worthy of further exploration.

For most businesses, a proposed product must meet three criteria for development:

  • 1. Desirability

    Does your customer need this product?

  • 2. Feasibility

    Does your organization have the operational capacity to build this product?

  • 3. Viability

    Does this product contribute positively to all your organizational bottom lines (profitability, sustainability, company culture, social impact, etc).

The product ideation phase should be informed by the following factors:

  • Target Market

    Who specifically will this product be designed for? What do you know about your customer? What don’t you know? How will you reach them?

  • Competitors

    Is your proposed product meaningfully different from other products already on the market? Can the problem your product solves be addressed by your existing product offerings?

  • Functionality

    What are the core functions your proposed product offers? How does it create value for your customers?

  • SWOT Analysis

    What do you think the strengths and weaknesses of your product are? What are the opportunities and threats in the current business environment? How will you achieve product-market fit?

  • Value Proposition

    What problems does this product solve for customers? How will you communicate your unique value to customers?

Prototyping and Testing

Once the product strategy is in place, the next step is to build a prototype. For physical products, prototyping involves printing 3D models that help designers and engineers better understand the product’s proportions, aesthetic, and basic functionality. Prototyping is an efficient and affordable way to fully understand your design before committing to manufacturing costs and purchasing large quantities of materials.

It’s not uncommon for 3D prototypes to go through multiple iterations and modifications before the design is finalized. This process is referred to as rapid prototyping. 3D printing technology continues to become more flexible and sophisticated, allowing even the most complex and intricate designs to be produced with realistic specificity. Rapid prototyping machines and software make it possible to affordably test a product’s design and make adjustments.

Prototyping is ultimately about testing and understanding the customer’s experience with the product and the product’s feasibility, scalability, and other design considerations. The testing process often includes the design of a minimum viable product. An MVP has the minimal amount of features necessary to go to market. It performs the core function and little else. Companies often introduce a low-cost MVP to the market to get feedback from early adopters and validate design hypotheses. This approach allows them to quickly release improved versions, adding features that customers want at a later date.

When a product’s design has aspects that are particularly unique or proprietary, it’s important to consider how you will protect yourself from potential competitors copying your design. You may be able to apply for a design patent or trademark that protects your intellectual property and decreases the likelihood of direct competition.

The product design development process should be a unified effort across the entire company and its contractors, coordinating efforts in engineering, sales, marketing, quality assurance, customer service, and fulfillment. For example, seeing a product prototype will help marketing teams develop packaging, graphics, and campaigns along the same timeline as product design and manufacturing.

Manufacturing and Production

As the product design stage nears completion, it’s time to select a manufacturing partner. An important part of the selection process is getting samples for manufacturers to compare the quality, cost, and time to completion that they can offer. Performance and reliability are key to choosing the right manufacturer, as is relationship and communication. You want to work with a manufacturer that makes your products to your exact specifications, delivers on schedule, and communicates well throughout the process.

There are different types of manufacturers for different types of businesses. An experienced design and production partner will help you find the right manufacturer for your product. Here are some common types of manufacturers:

  • Assemblers

    put together pre-assembled units. They very rarely provide any design, engineering, or procurement support.

  • Make-To-Stock

    manufacturers use forecasted customer demand to produce and manufacture goods, typically repetitive runs of similar products. The main advantage of MTS manufacturing is shortened lead times as products are available to ship to customers almost as soon as orders are received.

  • Make-To-Order

    manufacturers wait until receiving a purchase order or sales order to begin planning production and putting the order in the queue. The advantage of MTO manufacturing is customization. This approach allows personal for more control over the look, feel, and functionality of the finished goods.

  • Custom

    manufacturers can take a concept and fabricate a part or component of the design. They also procure and stock the raw materials needed.

  • Process

    manufacturers will perform a specific process on a raw material such as bending, cutting, folding, forming, or mixing. They usually do not provide any additional design, engineering, or procurement services.

Other factors to consider when selecting a manufacturer include:

  • Location

    For some products that require greater control and communication over the manufacturing process, having a manufacturer located near you will be more ideal. There are also advantages to outsourcing manufacturing to other parts of the world that have the expertise and economies of scale to offer a more competitive price.

  • Business Type

    Like any industry, there are large and small manufacturers. If you are a smaller business, it can be difficult to establish a relationship with a large manufacturer on your own. A third party partner can help

  • Reputation

    Price isn’t everything. You might end up saving time and money by paying more for an established manufacturer whose supply chains are known for their quality, reliability, and safety.

Turnkey Product Development With Stephen Gould

Stephen Gould has the experience and capabilities to guide you through the entire product development process, from design and engineering to manufacturing and supply chain management. Our product development services turn the complex process of bringing your product to market into a streamlined, turnkey solution. We will leverage our vast network of facilities and third party partners on your behalf so that every aspect of product development, whether it’s design engineering, materials sourcing, quality assurance, or inventory management, is executed at the highest level. Our team of product developers are dedicated to understanding your business’s needs and will help validate, de-risk, and continuously improve your product. Let us handle the project and program management and ensure that every aspect of product development runs according to plan.

Contact us today to learn more about product design and development services.